We offer a replacement Hand Titan if yours breaks for any reason, we will send you a new one no questions asked, just provide a photo for verification.
To request a replacement Hand Titan, you can contact us at madeline@thehandtitan.com. Please note that returns will need to be sent to the following address:
354 E Markison Ave, Columbus, OH, 43207, United States
You can always contact us for any return questions at madeline@thehandtitan.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
If more than 15 business days have passed since and you haven't received your new Hand Titan, please contact us at madeline@thehandtitan.com.